Frequently Asked Question's

1. How long does the order take to deliver ?

A: We deliver the items either on the same day or it may take up to 5 business days (Monday to Friday , 10 Am to 6 Pm) . Delivery of the items depends on the availability of the required stock. If we need more time, we will update you in advance.

2. What are the different ways to contact you ?

A: You may contact using the Whatsapp icon on the bottom right corner on this page or you may even reach out to us via our social media channels : Instagram & Facebook. We are available from Monday to Friday -10 Am to 6 PM.

3. Do we offer refunds on the products ?

A: We usually do not offer refunds on the products. However, depending on the situation , Mangalore Aquatics team will come up with the best appropriate solution.

4. Do we offer Aquarium customization?

A: Yes. You may connect to us via Whatsapp icon on the bottom right corner of this page to share your requirements and we will be more than happy to assist you with your customization requests. We are available from Monday to Friday , 10 Am to 6 Pm.

5. Do you take orders of items that are not listed in your store?

A: Yes. We can try to check for the availability based on your requirements and confirm if we can have the items delivered to you. You may connect to us via Whatsapp icon on the bottom right corner of this page to share your requirements and we will be more than happy to assist you . We are available from Monday to Friday , 10 Am to 6 Pm.

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